Privacy Policy
Effective Date: June 18, 2026
Introduction
The Golden Wrench Mobile (“The Golden Wrench,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website or requesting services.
Information We Collect
We may collect the following information:
Contact Information
- Name
- Phone number
- Email address
- Service address
Vehicle Information
- Vehicle year, make, and model
- Vehicle concerns or service requests
- Service history maintained through our scheduling platform
Payment Information
Payments are processed through secure third-party payment processors. We do not store complete credit card numbers or payment card security codes on our systems.
Website Information
Our website may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage statistics
This information helps us improve website performance and user experience.
How We Use Your Information
We use collected information to:
- Schedule and provide services
- Communicate regarding appointments
- Send estimates and invoices
- Process payments
- Responds to customer inquiries
- Improve our services
- Maintain business records
- Comply with legal obligations
Information Sharing
We do not sell, rent , or trade customer information.
We may share information with trusted third-party providers when necessary to operate our business, including:
- Payment processors
- Scheduling and customer management platforms
- Website hosting providers
- Business service providers supporting operations
These providers only receive information necessary to perform their services.
Payment Security
Payments are processed through secure third-party payment providers, including Jobber Payments, Elavon, and other authorized payment processors.
The Golden Wrench does not maintain or store full credit card information on company systems.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality and understand visitor activity.
You may adjust your browser settings to limit or disable cookies.
Data Retention
We retain customer information only as long as necessary to:
- Provide services
- Maintain business records
- Meet legal , tax , and accounting requirements
- Resolve disputes
Your Rights
You may request to:
- Review information we maintain about you
- Correct inaccurate information
- Request deletion of certain information, subject to legal and operational requirements
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites, including scheduling and payment providers.
We are not responsible for the privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
The Golden Wrench Mobile
Email: info@goldenwrenchmobile.com
Phone: 628-208-2165
Service Area: San Francisco Peninsula and Sacramento Region